This Privacy Policy describes what personal information is collected through the Maison Étoile website, the short style quiz, purchases, support communications and related services. The service is operated by Dr.Mood Inc.
01.Who We Are
The Maison Étoile website and personalized style guidance service are operated by Dr.Mood Inc. ("Maison Étoile", "we", "us", "our").
Contact: support@dropagenthub.com
02.Information We Collect
2.1 Style quiz information. You may provide answers about:
- What you want to improve about your style
- Your current style preferences
- The type of style or wardrobe guidance you want
These answers are used to generate your personalized style result. The current quiz does not request sensitive medical information, body measurements, body or wardrobe photographs, age, weight or clothing size.
2.2 Subscription and contact information. When payments are enabled, we may receive:
- Email address
- Name (if entered during checkout)
- Active subscription status
- Selected subscription plan
- Monthly renewal date
- Subscription cancellation status
- Payment status
- Billing country
- Limited payment metadata
- Transaction identifiers
Dr.Mood Inc. does not receive or store full payment card numbers, card security codes or bank login credentials.
2.3 Support communications. Information you send through email or customer support may be stored and used to respond to your request.
2.4 Information collected automatically. The website may receive limited technical information such as browser type, device type, operating system, pages viewed, approximate location derived from IP address, referral source, and website interaction and performance information.
2.5 Quiz storage. Quiz answers are held in your local browser state during the quiz experience and are used to generate your style result. They are not stored server-side by us.
03.How We Use Information
- To generate your personalized style direction
- To display relevant style guidance
- To process subscription payments and monthly renewals
- To provide access to subscribed digital content
- To manage cancellations and refunds
- To respond to customer support
- To improve website usability and performance
- To prevent fraud and abuse
- To meet accounting, tax and legal obligations
04.Legal Bases for EU and UK Users
- Contract — to provide the service and content you purchase or request.
- Consent — where you have given consent, such as for optional communications.
- Legitimate interests — to run and improve the service, keep it secure, and prevent misuse.
- Legal obligations — to comply with accounting, tax and other applicable laws.
05.What We Do Not Do
- We do not sell personal information.
- We do not publish individual quiz answers.
- We do not publicly share customer support messages.
- We do not use quiz answers to make decisions about employment, credit, insurance, housing or eligibility for essential services.
- We do not claim that quiz results are a professional assessment of a person's body, health or psychological wellbeing.
06.Service Providers
We work with a small number of service providers needed to operate the website and deliver digital content. Payments may be processed by the secure third-party payment provider identified at checkout. Additional providers (such as hosting or email delivery) may be used from time to time and will be selected with reasonable care.
07.International Data Processing
Service providers may process information in the United States or other countries. Where applicable, we use legally required safeguards for international transfers.
08.Data Retention
- Quiz information held only in browser state is generally removed when the browser session is closed or refreshed, unless local persistence is later added.
- Purchase and financial records may be kept for legally required accounting and tax periods.
- Support messages may be kept for a reasonable period to resolve requests and maintain business records.
- Data is not intentionally retained longer than reasonably necessary.
10.Privacy Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Complain to a local privacy authority
Requests may be sent to support@dropagenthub.com. We may need to verify your identity before completing a privacy request.
11.Security
We use reasonable administrative, technical and organizational safeguards to protect information. No online service can be guaranteed to be completely secure.
12.Children
The paid service is intended for adults aged 18 and older. Dr.Mood Inc. does not knowingly collect personal information from children through the paid service.
13.Changes
We may update this Privacy Policy from time to time. When we do, the "Last updated" date at the top of this page will change.